Thank you for choosing Rebelikes Agency for your social media marketing needs. We value your satisfaction and strive to provide you with the best service possible. If, for any reason, you are not satisfied with your purchase, we are here to help.

Eligibility for Refund

• If your order has not started within 7 days of purchase and no results are visible, you are eligible to request a refund.
• Refund requests must be made within 14 days from the purchase date.
• Refunds are not applicable once the service has started or been processed.

How to Request a Refund

To request a refund, please contact us via WhatsApp or Facebook with your order details for verification. We will review the request and notify you of the outcome as soon as possible.

Order Cancellations

Orders can be canceled before the service begins. If your order is still in queue and has not started, contact us immediately for assistance.

Refund Method

• If approved, the refund will be issued within 7–14 business days.
• Refunds will be sent to the same payment method used to initiate the original transaction (i.e., the same card, PayHere account, or bank account).
• We do not issue refunds to third-party accounts or alternate media.

Non-Refundable Cases

• Services that have already been started or completed.
• Failure to provide accurate or required information for order processing.
• Violation of platform or service terms.

Important: Refunds are only approved if the requested service has not started or shown any result within 7 days from the order date. Please ensure you submit proof when requesting a refund.

Processing Time

Once a refund is approved, it will be processed within 5-10 business days. The time it takes for the refund to appear in your account may vary depending on your payment provider.

Payment Terms

• We do not accept third-party payments. All transactions must be made using your own bank account or authorized method.
• Payments made from unauthorized sources may be rejected or refunded automatically.

Policy Updates

Rebelikes Agency reserves the right to update or modify this refund policy at any time without prior notice. Please review this page periodically for any changes.

Contact Us

If you have any questions or concerns about our refund policy, feel free to reach out to our support team. We are here to help and ensure your experience with Rebelikes is smooth and reliable.