FAQS
FAQs – Everything You Need to Know
General Questions
What services does Rebelikes offer?
Rebelikes specializes in social media marketing, SEO and content writing, YouTube growth services, Facebook engagement packages, Website Design, Website Development and more. We cater to businesses and individuals looking to enhance their digital presence.
How can I place an order?
To place an order, simply visit our website, select the service or package you want, and click Add to Cart. Then proceed to the Checkout page, where you’ll need to complete your contact and order details. After that, you can securely pay using your preferred payment method available on the Rebelikes website. Once the payment is confirmed, we will begin processing your order.
Is my personal information secure on your website?
Yes, we take your privacy and security seriously. Our website uses encrypted connections and secure payment gateways to protect your data. Your all data / documents will be secure with Rebelikes. For more details read our Privacy Policy.
Refund Policy
Do you offer refunds?
Yes, we offer refunds under specific conditions. If your order has not been started within 7 days and shows no progress, you can request a refund within 14 days of the purchase. Refunds will be processed to the original payment method used.
How can I request a refund?
You can request a refund directly from your My Account page. Just follow these steps: 1. Go to the "My Account" page and click on "Orders". 2. Find the order you want a refund for and click the “View” button. 3. If the refund button is available (based on our refund policy), you’ll see a “Request Refund” option. 4. Click it, choose a refund reason, and submit your request. 5. Our team will review your request and notify you via email. 📌 Note: Refunds must be requested within the eligible refund period (e.g., 14 days after purchase).
Can I cancel an order?
Yes, you can cancel an order before the service begins. Please contact our team immediately for assistance.
Social Media Marketing Services
Which platforms do you cover in your marketing packages?
We offer services for Facebook, Instagram, TikTok, YouTube, Reddit, x (Twitter), and other popular platforms.
Can I customize my social media package?
Absolutely! We provide custom solutions tailored to your goals. Contact us to discuss your requirements.
Are your social media engagements organic?
We ensure high-quality results through proven strategies, but exact methods depend on the chosen service.
YouTube Growth Services
What types of YouTube services do you provide?
We offer packages for increasing views, likes, comments, subscribers, and more to boost your channel’s growth.
How long does it take to deliver YouTube services?
Delivery time varies by package. For example, smaller packages might take 1-2 days, while larger packages can take up to 10 days. However we are include time period in package details.
Can I get a drip-feed delivery option for YouTube services?
Yes, drip-feed delivery is available for select YouTube services. Contact us for custom schedules.
SEO and Content Writing
Do you provide customized SEO strategies?
Yes, we create tailored strategies to meet the specific needs of your website and niche.
What types of content writing services do you offer?
We specialize in blog posts, website copy, product descriptions, and other high-quality, SEO-optimized content.
Can I request content in a specific tone or style?
Absolutely! Let us know your preferences, and we’ll craft content that aligns with your brand voice.
Facebook Engagement Packages
What do your Facebook engagement packages include?
Our packages cover post shares, comments, likes, and page reviews. Each is designed to boost your visibility and engagement.
Are the Facebook reviews and comments genuine?
We provide professional, high-quality reviews and comments to enhance your page credibility.
Technical Support and Assistance
What should I do if I encounter a problem with my order?
Contact our support team immediately with your order details. We’re here to resolve any issues promptly.
Can I track the progress of my service?
Most of our services come with progress updates. For more details, reach out to our team.
How do I contact customer support?
You can reach us through Facebook, WhatsApp, our website's contact form, or email us directly. Support is available 24/7 to assist you.
Payments and Billing
What payment methods do you accept?
We currently accept payments in Sri Lankan Rupees (LKR) only. You can pay through the supported local payment gateways listed during checkout. We’re working on expanding our payment options for other countries — stay tuned!